FAQ

Is the NERVE 50 made to order?
Yes. Every collar is cut, punched, fitted with hardware and personalised individually after you order, so please allow extra time versus an off-the-shelf product.

How does personalisation work?
On the product page, choose Statement or Personalised. Statement gives you a set of ready wording options; Personalised lets you enter your own text, such as your dog's name.

What size should I order?
See our Sizing page for how to measure your dog's neck. Each collar is adjustable across a run of punched holes for some flexibility either side of your measurement.

What is the collar made from?
A black, BioThane-style strap material with a layered, raised centre panel, and brushed stainless steel hardware.

How do I care for it?
Wipe clean with a damp cloth. Avoid abrasive cleaners on the printed/personalised wording.

Can I return a personalised collar?
Because each collar is made specifically for your order, personalised and statement collars are final sale except in the case of a fault. Full details will be confirmed in our Returns policy.